Run For All - Privacy Policy
Your privacy is important to us. When we process your personal data, we comply with the UK GDPR and the Data Protection Act 2018, together with any other applicable data protection and privacy legislation.
Your personal data includes all the information we hold that identifies you or is about you. More information about the types of personal data we process about you is set out below.
Everything we do with your personal data counts as processing it, including collecting, storing, amending, transferring and deleting it.
This privacy policy provides information about the personal data we process about you, why we process it and how we process it. It applies to customers, suppliers and business contacts as well as candidates contacting us in relation to job vacancies.
Our responsibilities
Run For All Limited (referred to as either “Run For All”, “we”, “us” or “our”) is registered in England and Wales with registered company number 05701790 and address at Unit 5 Madison Court George Mann Road, Hunslet, Leeds, West Yorkshire, LS10 1DX. Run For All is the controller of the personal data you provide.
If you have any questions about the ways in which we process your personal data, please contact us at datamanagement@runforall.com.
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What data do we process about you?
Participants and Donors
If you sign up to participate in one of our events, place an order for our products or services, (whether through our website, by phone or by other means) or make a donation we process the following information about you:
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identify data such as your full name, marital status and title; and
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contact data such as your delivery address, billing address, email address and telephone numbers.
Generally speaking, we do not process any of your payment information as these are usually processed via third-party processors such as Activ or iZettle. In limited circumstances, where we take payment directly, we may process payment data such as payment card details and bank details.
Where you have any underlying health concerns that may affect your participation in one of our events, our enrolment forms provide the opportunity to disclose issues of any relevant health conditions. This is only ever provided on a voluntary basis and would one be acted upon in the event of a medical emergency.
We process most of your information on the grounds of fulfilment of our contract with you, namely to facilitate your safe participation in one of our events, to process any donation you are making, to confirm your order, contact you about delivery, arrange for your payment to be processed and provide you with the products you have purchased. We may also use your personal data for our
legitimate interests, including for the purposes of fraud protection and for training and quality.
Volunteers
Where you volunteer to assist with the running of an event, we are hosting, the information we process about you will be limited to your full name, email address and telephone number. We process this information on the grounds of consent or for our legitimate interests, including ensuring the safe operation and running of our events.
Website Visitors
To help us improve our website and the products and services we offer, we collect data about the ways in which you use our website. This includes, for example, technical data such as your IP address, which is collected through our use of cookies. More information (including the retention period for each cookie) can be found in our cookie policy, available here https://www.runforall.com/terms-conditions/cookie-policy/.
Sponsors, Suppliers, Business Contacts and Visitors to our Premises
If you work for one of our suppliers or are one of our business contacts, we usually process your name and business contact details, such as your business email address and phone number and the address of your organisation. We process the information on the grounds of our legitimate interests in maintaining our relationship with you.
We retain CCTV footage for a period of 12 days after which it is permanently deleted unless it is relevant to a crime, incident or other event that has arisen in which case we will retain it for as long as required in relation to the investigation of such crime, incident or event.
Candidates
If you apply for a job vacancy with us, or speculatively send us your CV, the personal data that we are likely to process about you includes:
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identity data such as your first name, middle names, last name, marital status, title, date of birth and gender;
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contact data such as your postal address, email address and telephone numbers;
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background data such as your education, career background and work experience;
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personal information such as your skills and qualities; and
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any other information that you include on any CV, application or covering letter you send to us.
We process your information on the grounds of our legitimate interests to determine whether or not we have a suitable vacancy for you. To the extent we need to process special categories of data about you (for example, to ensure our premises are suitably equipped for you if you attend for an interview), we will do so in accordance with our legal obligations. If you provide special categories of data to us which we have not requested, we will process it on the grounds of your consent because you have voluntarily provided the information to us.
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Our collection of your personal data
Participants, Donors, Volunteers, Website Visitors, Sponsors, Suppliers and Business Contacts
We use different methods to collect data from and about you including through:
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Direct interactions
You may give us your personal data by filling in forms on our website or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: sign up to take part in or attend an event, make a donation, place an order for our products or services; submit a query about our products or service whether on our website or by email or phone; request for marketing to be sent to you; or give us feedback or contact us.
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Via third parties
We may in limited circumstances obtain your personal data from third parties and this is largely limited to recruitment companies, or charities and agencies that provide volunteers to work at our events.
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Automated technologies or interactions
As you interact with our website, we may automatically collect personal data about you. You can find out more information in our cookie policy available https://www.runforall.com/terms-conditions/cookie-policy/.
Candidates
We receive personal data directly from you when you contact us in respect of a specific vacancy or with a speculative approach. We may also receive information about you from recruiters and agencies that provide temporary workers.
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Who will receive your personal data?
Your personal data is only transferred to the extent that this is necessary. Recipients of your personal data may include:
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HMRC, Companies House our bank and other third parties necessary to claim Gift Aid on any donations you make (for more information, see: Claiming Gift Aid as a charity or CASC: Overview - GOV.UK);
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third party payment processors;
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our partners that jointly host any events we operate and any associated charities you wish to make donations to;
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third party delivery companies that manufacture and deliver the products you have purchased to you, including any race day clothing or Run For All merchandise;
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third parties that assist with the provision and operation our website any applications, software or IT programmes we utilise (together with any associated support services they offer);
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third parties that assist us with fulfilment of your order, including by providing name and address verification services;
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where you have consented, third parties that provide tracking facilities on our website;
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third party email distribution providers and market research companies. Please note your personal data will only be processed for marketing purposes in accordance with the section below headed “Marketing”;
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third parties that assist with our customer satisfaction surveys and reviews;
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legal advisors to the extent they need to see your personal data to provide us with legal advice;
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third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy; and
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if you are a candidate, we may provide feedback to you via the recruiter or agency that recommended you to us.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
We do not transfer your personal data outside of the EEA.
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How long will we keep your personal data?
Participants, Donors and Volunteers
Your personal data is retained for no more than 7 years (3 years in the case of volunteers) from the date you participate in an event, make a donation or assist with the running of one our events. This enables us to deal with any queries, complaints or issues you or we may have experienced. After that date your personal data will be deleted or anonymised so that it is no longer personally identifiable. Your information will be kept securely at all times.
Suppliers and Business Contacts
Your personal data is retained for the duration of our relationship with you or the organisation for which you work. Please let us know if you leave the organisation or if your details change. If we receive notification from you or your organisation that you no longer work at that organisation, or if we no longer maintain a working relationship with your organisation, we will delete your information from our system.
If we are corresponding with you as a potential supplier, we will retain your details until we receive notification from you or your organisation that you no longer work at that organisation or until we no longer correspond with the organisation for which you work.
Candidates
If you are successful, we will retain your personal data in line with our employee facing privacy policy, a copy of which will be provided to you. If you are unsuccessful, we will retain your application, CV and/or covering letter and any other personal data you provided to us for no longer than 6 months from the date we reach our decision in case any other suitable roles arise in which we think you may be interested, or in case you have any questions about our decision. After that date (or before if we deem appropriate), your personal data will be permanently deleted or destroyed.
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Marketing
We occasionally send marketing material ourselves or via third party mailing companies (in which case we may need to share your name, email address and your billing address to such third parties). We only send you marketing if we are entitled to do so under data protection and privacy legislation, which usually means we either have your consent to send you marketing or we send it to you because you are one of our existing customers. You can unsubscribe to our marketing communications at any time, either by clicking “unsubscribe” in any marketing email we send to you or by contacting us at datamanagement@runforall.com.
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What are your rights?
You benefit from a number of rights in respect of the personal data we hold about you. We have summarised your rights below, and more information is available from the Information Commissioner’s Office website (https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/). These rights apply for the period in which we process your data. There are certain caveats and exemptions to those rights which mean that in some circumstances you may not be entitled to exercise them, if we believe that is the case upon receipt of a request from you we will let you know.
Access to your data
You have the right to ask us to confirm that we process your personal data, as well as access to and copies of your personal data. You can also ask us to provide a range of information, although most of that information corresponds to the information set out in this fair processing notice.
Rectification of your data
If you believe personal data we hold about you is inaccurate or incomplete, you can ask us to rectify that information.
Right to be forgotten
In some circumstances, you have the right to ask us to delete personal data we hold about you.
Right to restrict processing
In some circumstances you are entitled to ask us to suppress processing of your personal data. This means we will stop actively processing your personal data but we do not have to delete it.
Data portability
You have the right to ask us to provide your personal data in a structured, commonly used and machine-readable format so that you are able to transmit the personal data to another data controller.
Right to object
You are entitled to object to us processing your personal data:
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if the processing is based on legitimate interests or performance of a task in the public interest or exercise of official authority;
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for direct marketing purposes (including profiling); and/or
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for the purposes of scientific or historical research and statistics.
We do not intend to use your personal data to send for scientific or historical research and statistics.
Automated decision making
Automated decision-making means making a decision solely by automated means without any human involvement. We do not carry out any automated decision-making using your personal data.
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Questions or concerns
If you think we have processed your personal data unlawfully or that we have not complied with GDPR, please get in touch with us at datamanagement@runforall.com so we can assist. You can report your concerns to the supervisory authority in your jurisdiction. The supervisory authority in the UK is the Information Commissioner’s Office (“ICO”). You can call the ICO on 0303 123 1113 or get in touch via other means, as set out on the ICO website - https://ico.org.uk/concerns/.